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FAQs

Local Pet Store - Pet Comforting Beds

Our beds provide a safe space for your kid to relax in. With the raised rim design, ultra soft padding and faux fur they make your furry friend feel being hugged by fur mother.

We use only the highest quality materials and take pride in the production of our beds. Extra filling, machine washable and high quality material are all features you will find in our products

All of our beds are machine washable.

Please refer to the size guide. If you still aren’t sure then email our customer care team and our team will assist you making a decision.

We use a range of fabrics and materials for all of our beds, these include oxford, nylon, pp cotton and microfibres.

Our beds are only available on our online store. We prefer to sell directly to our customers for providing the maximum value by keeping price low.

Although we are very confident they will, we do offer a 14 day free return policy.

Shipping, Returns & Exchanges

Shipping is free! Delivery depends on your location but we ask to allow 7-15 business days.

On the off chance your kid doesn’t like it or you would like to exchange the bed, please email out customer care team and they will be able to provide you with a return shipping label and all the instructions you need.

Sure, as long as our warehouse team haven’t already shipped your order. If they have please allow for the bed to be delivered and leave it unopened so they can provide you with a return shipping label.

If the order has not been shipped yet email in with “Wrong Address - Order” in the subject title. The team will make any amendments, if it has been shipped they will work with you and the courier to have it redirected where possible.

Email us at wecare@localpetstore.com.au and we will organise a return shipping label for you.

Email us at wecare@localpetstore.com.au and we will look into it for you.